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Privacy
Last Updated: September 16, 2026 · Effective Date: September 16, 2026
EduWindow Private Limited (“EduWindow”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information processed through the EduWindow platform.
This Privacy Policy explains how we collect, use, store, process, protect, and disclose information when you access or use the EduWindow website, web applications, mobile applications, dashboards, software, APIs, AI-powered features, and related services (collectively, the “Platform”).
EduWindow provides technology solutions for schools, colleges, universities, coaching and tuition centres, pre-schools, and other educational institutions.
By using EduWindow, you acknowledge that you have read and understood this Privacy Policy.
EduWindow Private Limited operates the EduWindow Platform.
EduWindow primarily provides technology services to educational institutions.
In many cases, an educational institution determines what personal information is collected from its students, parents, teachers, staff, and other users and how that information is used for institutional purposes.
Depending on the nature of the processing activity, EduWindow may process information:
Where appropriate, the relationship between EduWindow and an Institution may also be governed by a separate Data Processing Agreement ("DPA") or other written agreement.
This Privacy Policy applies to information processed through:
This Privacy Policy does not govern independent third-party websites, applications, or services that may be linked to or integrated with EduWindow.
Depending on how EduWindow is used, we may process different categories of information.
This may include:
This may include:
Depending on the services enabled by an Institution, EduWindow may process:
For Institutions, administrators, teachers, and staff, we may process:
Where payment functionality is used, information may be processed to:
Payment processing may be handled by third-party payment providers.
EduWindow does not necessarily store complete payment card information where such information is processed directly by an authorized payment provider.
This may include:
When you use EduWindow, we may automatically process certain technical information, including:
Certain EduWindow features may use location-related information.
For example, attendance features may process:
Location information is processed only where the relevant feature is enabled and where such processing is permitted.
The Institution may configure location-based attendance features according to its requirements.
Users may provide:
EduWindow may receive information about users directly from educational Institutions.
This may include:
The Institution is responsible for ensuring that it has the necessary authority, permissions, consent, or other lawful basis to provide such information to EduWindow where required.
Where authorized integrations are enabled, EduWindow may receive information from third-party services.
These may include:
The information received depends on the specific service and permissions involved.
EduWindow may use information for the following purposes:
To:
To:
To:
To:
To:
EduWindow may use artificial intelligence and automated technologies, including ADWO (Adaptive Digital Work Operator).
AI features may provide:
AI systems may process information available to them based on the relevant feature, permissions, configuration, and applicable law.
AI-generated information may contain errors, omissions, or inaccuracies.
Important AI-generated information should be reviewed by an appropriately authorized human before being relied upon for significant academic, administrative, disciplinary, financial, or other decisions.
EduWindow will not use personal data for AI training or similar purposes in a manner prohibited by applicable law or applicable contractual restrictions.
Where third-party AI services are used, information may be processed by those providers as necessary to provide the relevant feature, subject to applicable contractual, privacy, and security requirements.
EduWindow may create anonymized, aggregated, or de-identified information from Platform usage where permitted by applicable law.
This may include:
Such information may be used for:
EduWindow will take reasonable measures intended to prevent such information from identifying individual users.
EduWindow does not sell student, parent, teacher, or staff personal information to unrelated third parties for their independent commercial marketing purposes.
Personal information may be shared with service providers where necessary to operate the Platform or where permitted or required by applicable law.
EduWindow may share information in limited circumstances.
Information may be made available to the relevant Institution and authorized users according to:
For example, a teacher may access information that the Institution has authorized the teacher to access.
EduWindow may use third-party providers for:
Such providers may receive information reasonably necessary to provide the relevant service, subject to applicable requirements.
EduWindow may disclose information where required or permitted by applicable law, including in response to:
Information may be disclosed where reasonably necessary to:
EduWindow may use trusted technology providers to operate the Platform.
These providers may provide:
EduWindow expects relevant service providers to maintain appropriate security and confidentiality measures.
Third-party services may have their own privacy policies and terms.
EduWindow uses cloud infrastructure and technology providers to operate its services.
Institutional information may primarily be stored using infrastructure configured for India-based storage where available.
Certain application services, processing activities, backups, networking, support infrastructure, or third-party services may operate outside India, including in jurisdictions used by our technology providers.
Where information is processed outside India, EduWindow will apply appropriate contractual, technical, and organizational safeguards as required by applicable law and contractual obligations.
EduWindow uses reasonable technical and organizational safeguards designed to protect information.
These may include:
However, no internet-based service can guarantee absolute security.
Users and Institutions are also responsible for protecting their accounts, devices, credentials, and networks.
EduWindow may use role-based access controls to restrict access to information.
Access may depend on:
Users must not attempt to access information they are not authorized to access.
Authorized EduWindow personnel may access limited information where reasonably necessary for:
Such access is subject to appropriate confidentiality and security controls.
Where technically feasible, relevant access may be logged.
EduWindow may maintain logs relating to:
Logs may be used for:
Retention of logs may vary depending on their nature, legal requirements, security requirements, and operational needs.
EduWindow retains information only for as long as reasonably necessary for the relevant purposes, including:
Different categories of information may have different retention periods.
EduWindow does not promise indefinite or "forever" retention.
When an Institution's subscription expires, EduWindow may retain Institutional Data in accordance with applicable agreements, retention requirements, and operational practices.
Data is not necessarily automatically deleted solely because a subscription has expired.
Normal human access to retained information may be restricted.
Limited access may remain available where reasonably necessary for:
An Institution may request deletion of applicable Institutional Data.
EduWindow may require reasonable verification before processing a deletion request.
Certain information may be retained where required or permitted by law, including information necessary for:
Deletion from active systems may not immediately result in deletion from all backup systems.
Institutions may request an export of applicable Institutional Data.
After appropriate verification, EduWindow may provide available information in formats such as:
The scope and format of an export may depend on the nature of the information and technical feasibility.
Institutions may request correction of inaccurate or incomplete Institutional Data.
Individual users may also request correction through the appropriate Institution or EduWindow process, depending on who controls the relevant information.
EduWindow may require verification before modifying information.
EduWindow may process information relating to children and minors because it provides services to educational institutions.
For information collected and processed by an Institution, the Institution is responsible for ensuring compliance with applicable requirements relating to children and minors, including applicable requirements concerning:
EduWindow may provide technical controls designed to support privacy and security.
EduWindow does not knowingly use children's personal information for unrelated commercial purposes.
Where additional legal requirements apply, EduWindow may implement additional safeguards.
Where a parent or guardian account is created through an Institution, EduWindow may process information necessary to:
The information available to a parent or guardian depends on the Institution's configuration, permissions, and applicable law.
EduWindow may send:
Where communications are initiated by an Institution, the Institution is responsible for the accuracy and authorization of the communication.
Users may not always be able to opt out of essential service, security, or legally required communications.
Where EduWindow uses WhatsApp, SMS, email, or similar communication providers, communications may be subject to:
EduWindow does not guarantee delivery of every message.
EduWindow may use cookies and similar technologies for purposes including:
Additional information regarding cookies may be provided in the separate Cookie Policy.
EduWindow may contain links to third-party websites, applications, or services.
EduWindow does not control the privacy practices of independent third parties.
Users should review the applicable third-party privacy policies before providing personal information to those services.
If EduWindow is involved in a:
information may be transferred as part of the relevant transaction, subject to applicable law and appropriate confidentiality and privacy requirements.
EduWindow primarily serves institutions and users in India, but certain Platform services may be accessible from other locations.
If you access EduWindow from outside India, your information may be processed in jurisdictions where EduWindow or its service providers operate.
Users and Institutions are responsible for ensuring that their use of EduWindow complies with applicable local requirements.
Subject to applicable law and the nature of the processing, individuals may have rights concerning their personal information.
These may include rights relating to:
The availability and scope of these rights may depend on applicable law and whether EduWindow or the Institution controls the relevant processing.
Privacy-related requests may be submitted through the official EduWindow contact or grievance channel.
Requests should provide sufficient information to identify:
EduWindow may request reasonable verification before processing a request.
Where the Institution controls the relevant information, EduWindow may direct the request to the Institution or coordinate with the Institution as appropriate.
Where processing is based on consent and applicable law provides a right to withdraw that consent, the individual may request withdrawal through the applicable mechanism.
Withdrawal of consent may affect the availability of certain services or functionality where the information is necessary to provide those services.
Withdrawal of consent does not necessarily affect processing that is permitted or required on another lawful basis.
If EduWindow confirms an incident affecting personal information, EduWindow will take reasonable steps to:
Notifications will be handled in accordance with applicable law and contractual obligations.
Institutions using EduWindow are responsible for:
Users should:
EduWindow does not claim ownership of an Institution's underlying Institutional Data merely because such data is stored or processed through EduWindow.
The Institution retains applicable rights in its Institutional Data, subject to the rights necessary for EduWindow to provide, secure, maintain, and operate the Platform.
EduWindow retains rights in its own software, technology, architecture, algorithms, Platform design, AI systems, branding, and proprietary technology.
Where permitted by applicable law, EduWindow may create aggregated, anonymized, or de-identified information from Platform data.
Such information may be used for:
EduWindow will take reasonable measures intended to prevent such information from identifying individual users.
EduWindow will not publicly identify a specific student, parent, or teacher for unrelated marketing purposes without appropriate authorization where required.
EduWindow may identify an Institution or use its name or logo for marketing purposes only where appropriate authorization has been obtained or another lawful basis exists.
Participation in a leaderboard, award, or recognition feature does not automatically constitute permission for unrelated marketing use.
EduWindow may use subprocessors and third-party service providers to operate portions of the Platform.
These may include providers for:
EduWindow may maintain a separate Subprocessor List identifying relevant providers where appropriate.
For Institutions requiring additional contractual data protection terms, EduWindow may enter into a separate Data Processing Agreement ("DPA").
A DPA may address:
Where applicable, the DPA will govern the relevant processing relationship to the extent of any conflict.
Users and Institutions should:
EduWindow is not responsible for security incidents caused solely by compromised user devices or improperly shared credentials.
EduWindow may update this Privacy Policy from time to time.
Updates may be made to reflect:
Where appropriate, material changes may be communicated through the Platform, website, email, or other registered communication channels.
Where applicable law requires renewed consent or acceptance, EduWindow will obtain such consent or acceptance through an appropriate mechanism.
Otherwise, the updated Privacy Policy may apply from its stated effective date.
This Privacy Policy is generally governed by the laws applicable in India, subject to mandatory privacy rights and requirements applicable to the relevant individual.
For privacy questions, requests, complaints, or concerns, you may contact EduWindow using the details below.
EduWindow Private Limited
Registered Office:
Ward No. 7, Rajgarh Road,
Solan, Himachal Pradesh - 173212, India
Email: hello@eduwindow.tech
Phone: +91 93178 70027
Website: www.eduwindow.tech
EduWindow is committed to:
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EduWindow | One Window. Smarter Institutions.